FAQ

Not only you can, but you should! We understand that every client is different and we want to know exactly how you want your home to be cleaned so we can deliver the quality of work you expect from us. Feel free to communicate any special instruction before we arrive, or you can just leave a note to our team in a visible place.

Absolutely and they are greatly appreciated. It can be any amount you deem appropriate. Most of our clients tip the team at the end of each cleaning, some clients even like to give a larger tip at the end of the year.

Our client’s satisfaction is our number one priority. Mo Knows Cleaning is licensed and insured, and all employees have worker’s compensation. In the rare event something breaks or gets damaged during our visit, we make every effort to repair or replace the item to your satisfaction.

We bring our own equipment, but because each client is different and may have different preferences for products, we ask our customers to provide the cleaning supplies they feel more comfortable using in their homes.